1.
How do you know that you provide a good service? Choose a Home Health Care Service that sends out Satisfaction Surveys.
That way they can get their clients opinions reagarding the care received and to get an idea on how to better their services in any way.
2.
Can you handle the special needs surrounding Senior Care? Make sure that their caregivers are trained in Alzheimer's care.
Inquire about their experiences with Oncology and Parkinson's patients' post surgical care.
3.
If something out of the ordinary would occur, how would your Aides handle the situation? Choose a service where their Caregivers are required to immediately report to the office should there be any changes in the client's physical or mental status.
They definitely must be prepared in the event an emergency would occur.
4.
How do I know if my Aide is fit to handle our needs? Choose a service where the office staff works to match caregiver / client personalities so as to furnish the best care possible..
5.
Do you do a background check on all of your Aides? Work with a service whereby all of their aides are screened.
Make sure that a criminal background is performed and all references checked before being placed on a case.
That way you will feel safe with their Companion Care service.
6.
How can you assure that I can rely on your Aides and/or Private Duty Nurses? Go with a company that has a "No Show" policy.
That usually includes fining any aide that does not show up along with termination and reporting to the state.
Safety must be their highest priority.
7.
Do you have liability insurance? Each Caregiver must have their very own personal liability insurance policy for double coverage.
8.
Do you accept any Insurance for In-Home Care? It is important that they accept all Long Term Care Insurance and even process all the paperwork as well.
How do you know that you provide a good service? Choose a Home Health Care Service that sends out Satisfaction Surveys.
That way they can get their clients opinions reagarding the care received and to get an idea on how to better their services in any way.
2.
Can you handle the special needs surrounding Senior Care? Make sure that their caregivers are trained in Alzheimer's care.
Inquire about their experiences with Oncology and Parkinson's patients' post surgical care.
3.
If something out of the ordinary would occur, how would your Aides handle the situation? Choose a service where their Caregivers are required to immediately report to the office should there be any changes in the client's physical or mental status.
They definitely must be prepared in the event an emergency would occur.
4.
How do I know if my Aide is fit to handle our needs? Choose a service where the office staff works to match caregiver / client personalities so as to furnish the best care possible..
5.
Do you do a background check on all of your Aides? Work with a service whereby all of their aides are screened.
Make sure that a criminal background is performed and all references checked before being placed on a case.
That way you will feel safe with their Companion Care service.
6.
How can you assure that I can rely on your Aides and/or Private Duty Nurses? Go with a company that has a "No Show" policy.
That usually includes fining any aide that does not show up along with termination and reporting to the state.
Safety must be their highest priority.
7.
Do you have liability insurance? Each Caregiver must have their very own personal liability insurance policy for double coverage.
8.
Do you accept any Insurance for In-Home Care? It is important that they accept all Long Term Care Insurance and even process all the paperwork as well.
Source...