• A deputy manager is second in command.Manager. image by Blue Moon from Fotolia.com
  
  Commonly found within the service industry, such as in retail, hospitality and even health care environments, a deputy manager assists a general manager in performing the tasks required to efficiently operate an establishment. Most commonly, this individual is referred to as an assistant manager. In 2010, employment website Indeed.com indicated that deputy managers in the United States earn an average annual salary of $88,000.
  
  

Acting General Manager

• In the absence of the general manager, a deputy manager must perform each of the tasks of her superior, in addition to her own. Although these responsibilities vary based upon industry, common duties include preparing reports and presenting them to senior management, creating and maintaining the department or organizational budget and developing new policies and procedures.
  
  

Staff Management

• As second in command of a department or facility, a deputy manager is responsible for overseeing and directing every member of the staff. Regardless of industry, this may include working with the senior or general manager to carry out the recruitment and selection process. He may also train new employees on established company policies and established employees on new company procedures.
  
  The day-to-day management duties of a deputy manager vary based upon the industry in which he works. A restaurant manager, for example, may schedule each shift to ensure that the appropriate number of servers are present. On busy nights or if a staff member is unable to work, he may even wait tables himself.
  
  The deputy program manager at a social service organizations such as the YMCA or Girls Scouts USA, on the other hand, may support the program manager in ensuring that every event is executed without a hitch. In this aspect, he may recruit and manage volunteers, as well as solicit program participation from members of the community.
  
  

Customer Service

• A deputy manager is responsible for ensuring that all customers or clients receive the best service available to them. This is the case when dealing with both external and internal candidates. For example, the deputy manager of a hotel will often greet guests, answer basic questions and resolve any issues they may have. Alternatively, the deputy human resources manager of that same hotel will interact only with the staff of the facility. In this capacity, she will ensure that each employee is happy within their position. In addition she investigates and resolves any complaints, grievances or other employee relations matters that may occur.